Customer Insights Consultant - Bangka Belitung

Join Strategic Insights Group as a Customer Insights Consultant in the vibrant region of Bangkal Pinang, Bangka Belitung. You will play a pivotal role in transforming raw data into actionable business strategies, helping our clients unlock deep customer understanding and drive growth. In this dynamic role, you'll work closely with our team of data analysts and business strategists to deliver insights that shape our clients' future.

Strategic Insights Group is a leading data analytics firm based in Pangkal Pinang, dedicated to helping businesses leverage data to make informed decisions. With a team of experienced professionals, we specialize in customer insights, market research, and strategic consulting. Our mission is to empower businesses with the tools and knowledge they need to thrive in today's competitive landscape.

As a Customer Insights Consultant, you'll be at the heart of our data-driven approach. You'll use industry-leading tools like Tableau, Python, and SQL to analyze complex datasets, identify trends, and uncover hidden opportunities. This role is perfect for someone with a passion for data and a desire to make a tangible impact on business outcomes.

📋 Tanggung Jawab Pekerjaan

• Analyze and interpret complex data sets to identify customer trends and patterns.
• Develop and present customer insights reports using tools like Tableau and Power BI.
• Collaborate with cross-functional teams to translate data insights into actionable business strategies.
• Utilize Python and SQL for data cleaning, transformation, and analysis.
• Conduct market research and competitor analysis to inform strategic decisions.
• Create and maintain customer insight dashboards for ongoing monitoring and reporting.
• Provide training and support to clients on leveraging data for better decision-making.
• Stay updated with the latest industry trends and best practices in data analytics.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Data Science, Business Analytics, Statistics, or a related field.
• 2-4 years of experience in data analysis, customer insights, or market research.
• Proficiency in data analysis tools such as Tableau, Power BI, Python, and SQL.
• Strong understanding of statistical methods and data visualization techniques.
• Excellent communication and presentation skills to effectively convey insights to stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Certification in data analytics or business intelligence is a plus.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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